CHC32015 Certificate III in Community Services
There is an ongoing skill shortage in Community Services
Gain an insight into the community services sector including mental health, alcohol and other drug services. This course is ideal for support workers, case workers and client contact officers.
This qualification is directly aligned with priority industry areas where jobs are today, and into the future. As part of the state government Lower fees, local skills program, through to 31 December 2025 you'll only pay half the tuition fees (plus resource fee) capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession.
^ You will pay half price for the tuition fees on the Lower fees, local skills qualifications, however other fees may apply such as Resource fees that are specific to your course. For full details see our Half price courses page.
Overview
Campus Joondalup (Kendrew Crescent) | Leederville
When Semester 2, 2024 | Semester 1, 2025
Study Mode On campus
There is an ongoing skill shortage in Community Services
This entry-level course is ideal for support workers and client contact officers or positions with direct contact with clients, providing day-to-day support. When you complete the Certificate III in Community Services you'll be on your way to a career as a community services worker, support worker, or client liaison officer.
You will also gain an understanding of youth work, mental health and alcohol and drug services.
This entry-level course is ideal for students seeking employment in the community services sectors. The course also offers an ideal pathway into higher-level community service qualifications.
- Interpersonal skills to work in residential and community settings with clients
- Identify their needs and plan and develop appropriate services
- Insight into the community services sector
- Learn about the ethical and legal responsibilities of community workers
Prior to enrolment into this qualification, please consider:
- If you are under 18 years of age
- Any criminal conviction as it will appear on your National Police Certificate (compulsory to obtain)
- Any difficulty in communicating with either workers or clients. (I.e. difficulty with written or spoken English
- Difficulty with the manual tasks involved in personal care work, including lifting (e.g. 'bad back')
- Ability to set aside between four and five days/week for attendance at classes, work placement and study
- Likelihood of finding it difficult or distressing to provide personal care such as toileting and bathing for clients of any gender and varying ages
- Ability to attend your work placement regularly and reliable
- If you have the following attributes:
- Positive, can-do approach, and a friendly, caring attitude
- Respectful, resilient and empathetic
- Sound, sensible decision-making skills
- A non-judgmental attitude and ability to maintain confidentiality
- Able to demonstrate good judgment and common sense in dynamic and challenging environments
- Sound understanding of the importance of personal and professional boundaries
Follow the link to find further information to help you make an informed choice about the suitability of this course.
Important information
Select your preferred campus and apply
Semester 1, 2025
Details
Course fees
(Tuition fee* $620.46 + Resource fee $165.00 )
(Tuition fee* $183.84 + Resource fee $165.00 )
Half price fees
The Lower fees, local skills (half price) discount and fee caps have been applied to the Tuition Fee total displayed under Course Fees. Tuition Fee capping is not reflected in the fees displayed when looking at the cost per unit. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
National ID | Unit title |
---|---|
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Elective
National ID | Unit title |
---|---|
BSBINM301 | Organise workplace information |
BSBPEF202 | Plan and apply time management |
CHCCDE003 | Work within a community development framework |
CHCCOM001 | Provide first point of contact |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP001 | Support group activities |
HLTAID011 | Provide First Aid |
Details
Course fees
(Tuition fee* $620.46 + Resource fee $165.00 )
(Tuition fee* $183.84 + Resource fee $165.00 )
Half price fees
The Lower fees, local skills (half price) discount and fee caps have been applied to the Tuition Fee total displayed under Course Fees. Tuition Fee capping is not reflected in the fees displayed when looking at the cost per unit. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
National ID | Unit title |
---|---|
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Elective
National ID | Unit title |
---|---|
BSBINM301 | Organise workplace information |
BSBPEF202 | Plan and apply time management |
CHCCDE003 | Work within a community development framework |
CHCCOM001 | Provide first point of contact |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP001 | Support group activities |
HLTAID011 | Provide First Aid |
Semester 2, 2024
Details
Course fees
(Tuition fee* $620.46 + Resource fee $165.00 )
(Tuition fee* $183.84 + Resource fee $165.00 )
Half price fees
The Lower fees, local skills (half price) discount and fee caps have been applied to the Tuition Fee total displayed under Course Fees. Tuition Fee capping is not reflected in the fees displayed when looking at the cost per unit. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
National ID | Unit title |
---|---|
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Elective
National ID | Unit title |
---|---|
BSBINM301 | Organise workplace information |
BSBPEF202 | Plan and apply time management |
CHCCDE003 | Work within a community development framework |
CHCCOM001 | Provide first point of contact |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP001 | Support group activities |
HLTAID011 | Provide First Aid |
Details
Course fees
(Tuition fee* $620.46 + Resource fee $165.00 )
(Tuition fee* $183.84 + Resource fee $165.00 )
Half price fees
The Lower fees, local skills (half price) discount and fee caps have been applied to the Tuition Fee total displayed under Course Fees. Tuition Fee capping is not reflected in the fees displayed when looking at the cost per unit. Please note that fee caps only apply to the calendar year, so multi-semester courses across more than one calendar year may have a higher fee. See the Half price courses page for more details.
Lower fees, local skills are available to residents of Western Australia, and temporary residents holding certain visa types. They are not available for people living outside of Western Australia, or international students. Full eligibility details are available on our Half price courses page.
Enquiries regarding fees can be made by calling us.
T 1300 300 822
*Fee disclaimers
The fees quoted are estimates only and are for the entire course for students enrolling on a full-time basis. Please view the full list of Fee disclaimers.
Please note fees listed include all units required to gain this qualification. If you're a continuing student and have successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in, to complete this course.
Enquiries regarding fees can be made by calling us.
Units
Core
National ID | Unit title |
---|---|
CHCCCS016 | Respond to client needs |
CHCCOM005 | Communicate and work in health or community services |
CHCDIV001 | Work with diverse people |
HLTWHS002 | Follow safe work practices for direct client care |
HLTWHS006 | Manage personal stressors in the work environment |
Elective
National ID | Unit title |
---|---|
BSBINM301 | Organise workplace information |
BSBPEF202 | Plan and apply time management |
CHCCDE003 | Work within a community development framework |
CHCCOM001 | Provide first point of contact |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP001 | Support group activities |
HLTAID011 | Provide First Aid |
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.