CHC42021 Certificate IV in Community Services
Further your skills in developing services and programs for the community
There is an ongoing skill shortage across a wide range of sectors within the community services industry
This course remains FEE FREE in 2024! The course fees are 100 per cent subsidised by the WA State Government for WA residents.
Some eligibility conditions apply for the free training, and other fees may apply for some courses. Please see the FAQs on the Skills Ready page for further information.
* Please note that eligibility requirements apply to some of the free training.
Overview
Campus Mount Lawley | Joondalup (Kendrew Crescent) | Leederville
When Semester 1, 2025 | Semester 2, 2024
Study Mode Employer-based | On campus | Online
Begin your career in community services and gain job-ready skills to become a community support worker.
Be there for people who need it the most. When you complete the Certificate IV in Community Services Work you'll have the skills needed to support all people in the community, as an outreach officer or welfare support worker.
You will learn how to build relationships with clients, carers and their families. Learn to assess the emotional, and physical well-being of others, and methods of providing individualised support, information and advice to people in crisis.
Please note This course is extremely popular. Due to the large number of applications we receive, places fill up quickly and there is a chance you may not be accepted into the course in your preferred semester. We encourage you to apply for the next available semester.
- Communicate and work effectively in the community services sector
- Advocate for people's rights
- Respond appropriately to situations of family and domestic violence
- Work with cultural diversity
- Ethical behaviour and legal responsibilities
Prior to enrolment into this qualification, please consider:
- Your level of communication skills, both written and verbal
- Ability to attend on campus classes four days per week and commit to study, for research and assessments outside the scheduled class times.
- Your ability to study units and perform practical demonstrations/role plays on the following topics: family and domestic violence, trauma, alcohol and other drug use, mental health issues, etc that may be confronting or cause distress
- If you have the following attributes:
- Respectful, resilient, empathetic and have a positive outlook
- A non-judgmental attitude and ability to maintain confidentiality
- Able to exercise initiative
- Leadership qualities
- Able to build positive relationships with multi-disciplinary teams
- Strong communication, consultation, problem solving and negotiation skills
- Passion for social justice
- Drive for helping others
- Patience
Follow the link to find further information to help you make an informed choice about the suitability of this course.
Employer-based training offers a flexible, self-paced study program that combines workplace recognition of prior learning and individualised ‘gap’ training to attain your qualification. You must already be employed in a job role related to your course of study for more than 25 hours week and have at least 6 - 12 months experience in order to qualify for employer/work based mode of delivery.
This means every time you go to work you are learning and demonstrating competence whilst working towards your qualification. The flexibility of Employer-based training allows you to structure and perform learning and assessment in a way that fits into your professional and personal life.
Learning and assessment plans are created on an individual level in consultation with you and/or your employer. Assessment is conducted using numerous methods including practical demonstration and observation, question and answer interviews, written tasks, supervisor reports and workshops.
To enquire or enrol in the next intake please email workbased.cp@nmtafe.wa.edu.au.
Important information
Select your preferred campus and apply
Semester 1, 2025
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Semester 2, 2024
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Details
Units
Core
National ID | Unit title |
---|---|
CHCADV001 | Facilitate the interests and rights of clients |
CHCCOM002 | Use communication to build relationships |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence |
CHCDIV001 | Work with diverse people |
CHCLEG001 | Work legally and ethically |
CHCPRP001 | Develop and maintain networks and collaborative partnerships |
HLTWHS002 | Follow safe work practices for direct client care |
Elective
National ID | Unit title |
---|---|
CHCAOD001 | Work in an alcohol and other drugs context |
CHCCCS004 | Assess co-existing needs |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety |
CHCGRP002 | Plan and conduct group activities |
CHCINM002 | Meet community information needs |
CHCMHS001 | Work with people with mental health issues |
HLTAID011 | Provide First Aid |
HLTWHS006 | Manage personal stressors in the work environment |
Get help
This form is only for course enquiries. If you would like to apply, please refer to the SELECT YOUR PREFERRED CAMPUS AND APPLY section above.